NovaDine offers a number of unique features the you and your customers will love. Among these is our patented Group Ordering, which allows a user to create an order, set a cutoff time and then send invitees for others to join. Flexible pay options mean either one person pays or each person covers their own meal. When the cutoff time is met, the orders will be sent to the restaurant as one order.
Other features include Curbside Check-in, which allows a customer to stay in the comfort of their car to pickup an order. Instead, they’re able to indicate with just a few taps on the screen of their smartphone that they’ve arrived at the restaurant, and even which parking space they’re occupying.
Do you offer a rewards program? We can easily integrate with your loyalty provider. This will work with both our digital ordering and mobile ordering. Both Desktop and Mobile platforms offer single sign-on with Google or Facebook.
Interested in offering delivery? We have a delivery module if you offer delivery in house which also comes with our delivery driver management module. For those that would rather outsource delivery, we offer full menu/POS integration with DoorDash and UberEats. Built-in delivery support is included, as well as Delivery As A Service (DAAS) integration with Postmates, DoorDash, and UberEats.
All features are included at no additional charge.
Proven, Secure and Scalable Solution
NovaDine has provided Digital Ordering since 2007. With over 100-million orders processed to date—our clustered, distributed infrastructure has allowed us an outstanding “up-time” of 99.999%. The NovaDine system is international-ready, and can be configured in multiple languages.
Multiple prominent restaurant chains like Panda Express, Frisch’s, and Firehouse Subs have deployed the feature-rich solution to power their online/mobile ordering, catering, and delivery support.
Custom Look and Feel
The NovaDine system separates presentation (what the customer sees and experiences) from logic (number crunching). You have the choice to offer a unique online presence and keep way from the “cookie-cutter” systems by using our API or take advantage of the several NovaDine templates we offer.
Our API allows us complete freedom in designing your site’s look, feel and flow—meaning you will get a site built to match your custom specifications and your company’s branding.
The API also provides you the ability to design and/or host your own customer-facing site that leverages the full functionality and POS integration of NovaDine’s system.
Complete POS/Mobile Integrated Solution
NovaDine brings your POS, Online Ordering, Mobile presence, and Call Center into one integrated synergized solution:
- Full POS integration with multiple POS systems, with new features added often
- Hands-off menu export and automatic price and availability updates from POS to NovaDine
- POS-integrated automatic menu synchronization at the store level
- NovaDine Agent uses standard web ports and “pull” method—there is no need for static IP’s and no need to open firewall ports at the store
- Orders are seamlessly inserted into the POS and print out at designated printers
- Seamless payment processing integration
- Complete Mobile integration
- POS and Mobile integrated loyalty, e-marketing, and social media
- Online Ordering, Call Center, and Mobile devices reflect price, menu, and availability changes in real time
Rich, Evolving Feature Set
NovaDine’s object-oriented design allows us to integrate new features quickly and seamlessly, ensuring our system will remain at the forefront of E-Commerce technology.
If you want a feature or option that we currently do not offer, let us know. We are always looking for new partners, and aim to keep our clients happy.
All NovaDine system updates and upgrades are included—and are provided for no additional charge.
Unlimited “Smart” Menus
You can add an unlimited number of menus to the NovaDine system such as Catering, Breakfast, Early Bird, etc. Each menu availability can be set to vary based on time, date, and service type (catering, pick-up, dine-in, drive-thru).
Up-sells are always handled perfectly by the NovaDine system—both Online and in your Mobile app(s). You can configure up-sells to present per item and/or at check-out.
NovaDine Agent exports your menu and keeps it in sync for each store using the NovaDine servers.
You may have limitless pricing tiers to be able to manage multiple menus at one time.
NovaDine offers complete management access to all system configurations at the chain or store level, including but not limited to: online status, service-type status, menus and prices, hours, users, coupons, discounts, delivery area, charges, etc. using our tiered security model.