Feature enables group ordering across multiple devices
RALEIGH, NC April 10, 2019. NovaDine, provider of enterprise-class point-of-sale (POS) integrated digital ordering solutions to multi-unit restaurant chains, has redefined food ordering for a crowd with its patented group ordering platform.
“NovaDine’s group ordering feature is one of the most unique offerings of our platform and is where our technology really flexes its muscle,” says George Istfan, founder and chief software architect. “In fact, we’re the only online company to hold a patent for this technology.”
Group ordering allows multiple people to easily order food together under the umbrella of a single order, with every participant being able to choose their own items. A user creates an order, sets a cutoff time and then sends invites for others to join. And if required, pay for their portion of the order from their own desk/PC or mobile phone.
“Customers love group ordering because it eliminates the hassle of collecting cash from each individual involved in the order,” says Istfan. “We make it easy to order food online for a crowd. Invite friends, coworkers, or family members to a group order and choose to split the bill or pay for it all.”
Big restaurant chains also see the value in the group ordering functionality. Dave Wallinga, vice president of guest marketing for Panda Restaurant Group said the group order-ahead platform from NovaDine was a vital component to Panda Express.
“It’s so consistent with the nature of Chinese food, which we view as a shared experience,” said Wallinga. “The NovaDine system provides frictionless order fulfillment by giving guests control over when their order is ready. NovaDine worked very hard with us to get Panda online ordering exactly the way we wanted.”
Since partnering with NovaDine, Panda Express has increased its online presence, reaching a new base of guests by offering digital ordering across desktop, mobile web, and native mobile apps. Online ordering has increased nearly 300% from 2015, building a registered guest base of more than 3.6 million and an average ticket two times greater than in-store checks.
NovaDine provides enterprise-class POS integrated digital ordering solutions to multi-unit restaurant chains. NovaDine is an innovator in the market place with unique features like its full menu/order/POS integration with Grubhub, Grubhub at Work, DoorDash, UberEats and Postmates; patented Group Ordering; proximity triggered customer check-in, order throttling and recently added cubby support for take-out and delivery orders. Built-in delivery support is included, as well as Delivery As A Service integration with Postmates and DoorDash. Multiple prominent restaurant chains like Panda Express, Frisch’s and Cinnabon have deployed the feature-rich solution to power their online/mobile ordering, catering, and apps. NovaDine was founded in 2007. The company is based in Raleigh, NC. www.novadine.com
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