Gather insightful customer feedback. Make smarter business decisions. Keep a pulse on your customer’s online food ordering experience and discover what they think and want. NovaDine's Survey Engine collects unbiased data, which provides valuable information so you can develop smart business … [Read more...] about Survey Engine
Delivery as a Service
NovaDine has built-in delivery support included with Postmates, DoorDash, and UberEats.Here is what this means for your restaurant: Outsourcing to a third-party means exposure to an enormous new customer baseIncrease your brand recognition, engagement, and orders by listing your stores on … [Read more...] about Delivery as a Service
Delivery Marketplace
The world has changed. Contactless delivery through third-party party apps has become a necessity, providing a more seamless and safe experience for the guest. NovaDine is the online food-delivery marketplace expert supplying your chain with the best delivery interface in the industry. We help … [Read more...] about Delivery Marketplace
Driver Management
For operations that offer delivery to their customers, NovaDine provides a comprehensive, integrated Delivery Management System. The NovaDine system allows for the assignment of multiple orders to a single driver, and can create a delivery route for the driver that ensures the most efficient route … [Read more...] about Driver Management
Call Center
Leverage NovaDine's location finder and POS integration with our Call Center feature. Novadine’s Call Center feature allows a company employee to leverage our location finder and POS integration to take phone orders from customers for multiple locations. The call center module provides a database … [Read more...] about Call Center
Delivery Management
Comprehensive Delivery Management that lets you set the "rules." For operations that provide delivery service to their customers, NovaDine provides native delivery support with driver management and routing. There are three ways we define delivery, which can be used individually, or in … [Read more...] about Delivery Management
Enterprise Reporting
With Enterprise Reporting, see real-time, system-wide information in order to make decisions about store profitability. Through the NovaDine Enterprise Reporting feature, your company leaders can make better, faster decisions about profitability within individual stores, as well as your … [Read more...] about Enterprise Reporting
Contactless Curbside Pickup
Curbside Pickup via online ordering has become a necessary and increasingly popular choice for restaurants. NovaDine makes the process fast, easy and convenient for you and your customers. NEW Contactless Curbside Pickup Customers are automatically assigned available pickup slots for their orders, … [Read more...] about Contactless Curbside Pickup